![]() To choose a desktop-compatible authenticator app or Hardware Token, verify that the authenticator app (1) implements IETF RFC 6238 and (2) that you/your company trusts and/or approves it as required. Users must initially enroll in MFA using an authenticator app but can leverage backup codes or recovery emails as backup options. cell phones, tablets, etc.) into their workplace can leverage a desktop-compatible authenticator app, a programmable TOTP hardware token, backup codes, or recovery email. What if I am not allowed to have a mobile device in my workplace? Users who are not able to bring a secondary device (e.g. If you need your new account to be linked to your company, an Account Administrator or user with Unrestricted account access will need to add you as a contact. This control supports account and security management, consistent with industry practice. What if I use a shared account? Each user will need to have an individual account with their own login credentials.Ĭitrix does NOT support shared accounts or sharing of login credentials. These applications are available for Apple and Android mobile devices as well as Windows and Mac desktops. Several are available including Citrix SSO, Google Authenticator, and Microsoft Authenticator. ![]() What two-factor authentication application can I use? You can download an Authenticator app that supports Time-based One-Time Password (TOTP). Which sites are impacted? Impacted web properties include /account and. Note that Citrix supports authenticator apps, backup codes, and recovery email methods. You can enable and configure MFA by following the simple steps located here. ![]() What is changing? Users will be able to enroll in MFA for Citrix web properties starting on August 8, 2022. ![]()
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